Hilti

Software Development Engineer

The role of the Software Development Engineer is responsible for driving the sale of products to prospective clients through outbound calls, email communications, individual meetings, and through received inbound leads. This position will analyze customer needs and map potential solutions, while building trusting customer relationships. It will partner with Account Managers (AM), Field Engineers (FE), and product management to deliver applications to the market via a multi-channel sales approach. 

 What you will do

• Manage the entire sales cycle from finding a client to securing the deal. 

• Present products to prospective clients via web demo & phone discussions. 

• Serve as product expert focused on obtaining new business through software, services and education.  

• Manage and grow customer relationships in assigned technology/domain and territory. 

• Develop proposals; engage in enterprise negotiations and execute sales. 

• Complete timely and accurate sales forecasts and reports to support management's strategic decision-making. 

• Contact and cultivate internally developed leads; pursue target opportunities within assigned territory. 

• Utilize networking to find new sales opportunities, developing them into long term partnerships. 

• Remain in frequent contact with assigned clients to understand their needs and provide recommended Hilti product solutions. 

• Respond to complaints and resolve issues to ensure customer satisfaction and the preservation of the company's reputation 

• 管理完整銷售流程，從客戶開發到成功成交
  
  

• 透過線上產品展示（Web Demo）與電話會議向潛在客戶介紹解決方案

• 擔任產品專家，透過軟體、服務與教育訓練開發新業務

• 管理並拓展指定技術／領域與區域內的客戶關係

• 撰寫提案、參與企業級商務談判並完成銷售

• 提供即時且準確的銷售預測與報告，支援管理階層策略決策

• 追蹤並培養公司內部開發的潛在客戶，推進指定區域內的商機

• 透過人脈經營開發新銷售機會，並建立長期合作夥伴關係

• 續與客戶保持聯繫，深入了解需求並推薦合適的 Hilti 軟體與解決方案

• 妥善回應客戶問題與抱怨，確保客戶滿意度並維護公司聲譽

What you will bring

• Bachelor's degree in engineering (Civil/ Mechanical/ Architect/ Electrical) is required. 

• 3+ years of experience in account executive sales closing role, required; experience in SaaS platform software is a plus. 

• Demonstrated results in the solutions-based selling process. 

• Ability to uncover customer needs including: goals, plans, challenges, timeline, budget, authority. 

• Demonstrated communication (written, verbal, presentation, negotiation) skills. 

• Proactive approach to sales through new business development and lead management follow-up. 

• Proven abilities in time management and prioritization to ensure management objectives are met. 

• Proven skills in prospecting and sales cycle management. 

• Experience selling software solutions into engineering, construction titles, preferred. 

• Demonstrated knowledge of MS Office. 

• Experience with CRM software (i.e.. Salesforce), preferred. 

• Experience in digital promotional content produce is a plus.

• 工程相關學士學位（土木／機械／建築／電機工程）

• 3 年以上業務成交（Account Executive / Closing）經驗，具 SaaS 平台經驗尤佳

• 具備解決方案式銷售（Solution-based Selling）的成功實績

• 能深入挖掘客戶需求，包括目標、計畫、挑戰、時程、預算與決策權

• 具備良好溝通能力（書面、口語、簡報與談判）

• 主動積極進行新業務開發，並有效追蹤潛在商機

• 具備良好的時間管理與工作優先順序安排能力

• 具備陌生開發與完整銷售流程管理能力

• 曾將軟體解決方案銷售給工程或營造相關角色者佳

• 熟悉 Microsoft Office

• 具 CRM 系統（如 Salesforce）使用經驗者尤佳

• 具數位推廣或數位內容製作經驗者加分

What is it in for you 

• Join a global market leader in engineering and digital solutions

• Clear training programs and career development opportunities

• Close collaboration with cross-functional teams (AM / FE / Product)

• Competitive compensation and performance-based incentives

• 加入國際領導品牌，參與工程與數位解決方案的市場推動

• 清楚的培訓與職涯發展路徑

• 與跨部門團隊（AM／FE／產品）密切合作，累積實戰經驗

• 具市場競爭力的薪酬與績效獎金