Project Manager, Premium Tool Pool Program - 18343 - Hilti

地点

United States

地区

Texas

城市

Irving

职业领域

后市场服务

经验类型

专业人士

岗位 ID

WD-0044978

描述及要求

Driving strategic execution and program growth through proactive project leadership and a customer-focused approach.
The Premium Tool Pool Program Project Manager leads initiatives that support the long-term success of the Premium Tool Pool program, ensuring projects are delivered on time, within scope, and aligned to business objectives. By coordinating cross-functional teams, identifying improvement opportunities, and driving structured execution, this role enhances program performance and overall customer value.

What You’ll Do

Define & prioritize projects: formulate problem statement, project goals and success measures, project scope and required resources
Plan projects: Structure complex tasks into manageable work packages, create realistic project plans with accurately estimated timelines and resources, build project teams and gain sponsor commitment
Lead and engage cross-functional team members
Think in scenarios, create options and have plan B’s
Prioritize and understand trade-offs
Take calculated risks; manage and mitigate them
Work with various partners and stakeholders like repair centers, markets, sales, finance
Track, steer and do task management
Getting tasks done: Guide team/stakeholders through complicated matters and derive conclusions in the best interest of the company
Present results and get buy-in from stakeholders
Responsible for partnering with all PTP stakeholders to ensure that the PTP program positively contributes to the fleet value proposition and the overall customer experience
Collaboration with Global PTP stakeholder & contributors in other Hubs & MOs
Understand & be close to PTP operations and business with close collaboration with the Tool Service Center, Marketing and Sales, including collecting feedback, requirements, analyzing & managing customer complaints, and supporting Regional PTP team
Additional duties as assigned

What You’ll Bring

Bachelor’s degree in business, engineering or construction Management, required
Master’s degree, preferred
Minimum two (2) years’ experience in:
Marketing, sales and/or operations (e.g., PTP / AMS / Operations), required
Project management roles, preferred
Project management skills, including:
Getting things done to deliver project targets on time, in budget, at quality, and in full
Team management skills to engage and motivate cross-functional team members to get the best out of project teams
Prioritizing and understanding trade-offs to focus on what matters most to channel effort and resources where needed most
Courage and competence to take calculated risks, managing and mitigating risks, courage to proactively escalate issues when needed
Mastery of project management tools, processes and systems, for time/ cost planning and tracking, task management, and risk assessment to manage projects effectively
Excellent communication and presentation skills to inform and manage relevant stakeholders
Affinity for operations, marketing, sales, process and quality topics to facilitate cross-functional project teams
Experience in MS Office including PowerPoint and Excel, required
Experience with SAP and data analysis, preferred
In-depth understanding of PTP-related functions, including repair processing, UOD/TOD order entry, and customer experience
In-depth understanding of Hilti’s strategic direction (Lead 2030)

What's In It for You

You’ll join a top-ranked workplace with competitive compensation, bonus potential, and a comprehensive benefits package. We offer paid time off, paid family leave, educational reimbursement, 401(k) matching, and medical/dental/vision coverage. You’ll also have two paid days annually to give back to your local community.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Our Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.