Hilti

Repair Technician

Career Area:     After Market Services

What's the role?

We are looking for a Repair Technician to join our Tool Service Centre in Dublin for a 12-month Fixed Term Contract. Repair Technician performs duties required to maintain a quality service outlet for the repair of Hilti equipment. Maximize productivity within Repair Operations while delivering high-quality, timely repairs of Hilti tools and enhancing the value-added image associated with owning a Hilti tool. Provide best-in-class tool repair service.

Who is Hilti?

If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service. With 30,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.

What does the role involve?

As a Repair Technician you will:

• Maintain superior technical knowledge and skills through continuous professional development by studying and reviewing on-line repair manuals, schematics, and technical files.
• Perform high quality repairs to Hilti products through proper problem diagnosis and application of prescribed corrective measures while utilizing appropriate tools and systems.
• Use hand scanners to receive, diagnose, pick spare parts, repair, and complete the repair of Hilti tools.
• Conduct final functional and safety testing after every repair to ensure customer safety.
• Through continuous inventory, accurate picking of spare parts, and identifying and increasing inadequate safety stock levels, assist in maintaining adequate parts inventory and ensuring best-in-class repair service to Hilti customers.
• Assist Senior Repair Technician in maintaining rapport and communication through daily contact with customers and/or sales personnel.
• Provide data and information to Hilti quality and product managers that are used to identify potential improvements to the overall quality and safety of Hilti tools.
• Maintain work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbent to perform the job in a timely, safe, and efficient manner.
• Follow company policies, procedures, and rules.
• Follow and abide to the company’s culture, values, and principles.
• Perform other duties as assigned by Supervisor.

Hilti Key Facts

Hilti Ireland has been honoured with a place in the top 5 Great Place to Work Best Medium Workplaces in Ireland.

What do we offer?

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. We promote over 80% of roles internally at Hilti, and as you grow you will be given opportunities to move around the business – to work abroad, experience different job functions and tackle different markets.
 We really value our people and we've worked hard to develop a competitive reward package that reflects this. Some of the benefits we offer include: 

*Genuine career advancement (more than 80% of all leadership roles are filled internally)  

*Competitive salary and above-average performance bonus  

Who should apply?

At Hilti, it’s all about teamwork. We have an award-winning culture that is highly diverse and inclusive. We love to celebrate success and as part of the Hilti family you will be proud to work for an industry leading innovator. Your new role will be rewarding and challenging, unlocking endless career and advancement opportunities (Locally and Globally). You will receive extensive training on Hilti’s engineering solutions and robust additional training options. 

What you need is:

• Have a solid understanding of the technical / functional area.
• Experience in maintaining and repairing electric tools / similar skill base
• Willingness to learn & adaptability to take on new challenges
• Ability to work in a dynamic environment - execute multiple tasks on time to fulfill daily operational deadlines
• Electrical or mechanical background is an advantage
• Relevant electrical or mechanical license is an advantage
• Comfortable using a computer e.g. Microsoft windows, Internet, Excel, and SAP is desirable but we can coach you
• Full working rights in Ireland 

Click through the 'Apply Now' button where you will be asked to upload your CV and answer a couple of short questions – the whole process should take around 90 seconds. If we like what we see, you'll be invited to complete a telephone interview.