Hilti

Whats the role?

At Hilti, we partner with customers on some of the most complex and high-profile construction projects across the world. To ensure successful project delivery, we're looking for a Large Projects Fulfilment Manager who can turn complex supply chain requirements into seamless logistics solutions.

This is a highly collaborative role where you'll work across Supply Chain, Logistics, Materials Management, Prefabrication, Sales and Project Management teams to deliver outstanding customer experiences while ensuring operational excellence.

What you'll do?

• Designing regional and market-specific supply and logistics concepts for large projects in collaboration with internal subject matter experts.
• Reviewing Bills of Materials (BOMs) alongside Project Execution Managers to identify bottlenecks, supply risks and opportunities to improve material availability.
• Gathering and managing customer-specific logistics requirements, including packaging, labelling, delivery sequencing, unloading and jobsite constraints.
• Coordinating end-to-end execution of agreed logistics and supply concepts, including inbound and outbound logistics activities.
• Managing prefabrication activities and product modifications in collaboration with fulfilment and supply chain teams.
• Acting as the operational point of contact for customers on delivery planning and jobsite logistics requirements.
• Managing changes to logistics and supply concepts throughout the project lifecycle.
• Supporting project capture and bidding activities by evaluating logistics options and calculating associated costs, including transport, customs and storage requirements.
• Ensuring accurate order processing, on-time delivery performance, escalation management and resolution of customer concerns.
• Driving alignment between project requirements and supply chain capabilities to support successful project execution.

What you'll bring?

• Experience in Supply Chain, Logistics, Operations, Project Fulfilment or a related field.
• Experience managing end-to-end logistics activities across complex or large-scale projects.
• Strong understanding of logistics, transportation, warehousing, prefabrication and supply chain processes.
• Excellent stakeholder management skills with the ability to influence and collaborate across multiple functions and regions.
• Strong commercial awareness and the ability to balance customer requirements with operational efficiency and cost management.
• Excellent organisational skills with the ability to manage multiple projects and competing priorities simultaneously.
• Strong analytical and problem-solving skills with the confidence to make decisions in dynamic environments.
• Experience using SAP and Microsoft Office applications, particularly Excel.
• A continuous improvement mindset with experience or interest in Lean methodologies and process optimisation.
• Outstanding verbal and written communication skills.