Customer Service Representative - 17645 - Hilti

Sted

Malaysia

Region

Selangor

Petaling Jaya

Karriereområde

Kundeservice

Erfaringsnivå

Tidlige i karrieren

Jobb-ID

WD-0044319

Beskrivelse og krav

What You’ll Do

As Customer Service Representative, you’ll closely work with Customer Service team to provide assistance and support to Market Reach team. This role is highly impactful for maximizing our customer satisfaction. In order to do so, Customer Service Representative will engage in providing quality services to customers and sales team, processing orders & quotations, following up the order status with customers, and handling customer enquiries through phone or emails.

We have more than 200,000 interactions with our customers every day. It’s how we get to know their businesses, understand their needs and develop the precise products and services that will help them.

What You’ll Bring

Diploma or above in Business or related discipline
Experience in using SAP and Sales Force system
High proficiency in English & Malay
Team playing skills with strong customer orientation
Strong communication and presentation skills
Self-motivation, highly energetic, outgoing character and willingness to explore self-potential in different area
High ambition and potential to develop your long term career at Hilti

What's In It for You

Show us what you’re made of and in return we’ll offer you:

We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibilities from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities to move around the business.