Hilti

ACCOUNT MANAGER TRAINEE – ZAGREB AND SURROUNDING AREA

TRANSFORM THE WORLD OF CONSTRUCTION: BRING SOLUTIONS THAT MAKE A DIFFERENCE

Deliver solutions that transform how construction gets done.
 

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. 

Firstly, you will go through a training program in our office (up to 12 months) which includes getting familiar systematically with the business before assuming independent responsibilities on the field. As soon as the first opportunity arises and the position frees up, you will be taking over your responsibilities in the field. Program consists of three job rotations in Customer Care, Store and After Market Service. Emphasis on a learning-by-doing approach with continuous feedback and mentoring support. The program ensures systematic familiarization with the business before assuming independent responsibilities of an Account Manager in the field. 
 

What You'll do

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture business opportunity. 
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role
   

What You’ll Bring

• Advantage: university degree in economics or technical field 
• Advantage: experience in sales 
• High level of motivation, passion for sales, team player, attention to detail and results-oriented 
• High level of commitment proven by previous work experience 
• Excellent communication skills 
• High level of courage 
• High level of integrity 
• Knowledge of Croatian (advanced/native) and English (intermediate) 
• Excellent knowledge of Microsoft Office 
• Driver’s license
   

What's In it for You
 

We will provide you with everything you need to achieve top results in your job, including on-the-job training and full support. Hilti will have complete confidence in you, giving you enough responsibility and the freedom to grow and develop. Show us what you are made of, and we will offer you career development opportunities - to work abroad, experience different jobs and face different markets. It's a great way to find the right combination for your ambitions and achieve the exciting career you are looking for.
 

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

 At Hilti, we firmly believe that every journey begins with authentic and positive dialogue. For this reason, we place transparency at the center of every stage of the selection process, sharing expectations, timelines, and feedback with clarity and respect.

In the interest of full transparency, the selection procedure includes the following steps:
 

1. Short 20 mins introductory Teams video call with our Talent Acquisition Business Partner 

2. Interview in person with the Hiring Manager

3. Field ride: half a day on-site shadowing to get a hands-on experience of a typical day of an Account Manager. 
 This step is not eliminatory and is offered by Hilti solely to give the candidate a concrete view of what to expect. 
 
 If there is anything we can do to make the application and selection process more comfortable, we invite you to let us know. We are an equal opportunity company and believe that everyone should have the same chances of succeeding in our team.

Monthly salary: 2150€ gross + bonus + additional benefits